Experience in digital marketing field
The Business Development Manager is responsible for generating new business and achieving the company’s sales targets through both inbound and
outbound sales activities. The role involves handling leads, developing new prospects, understanding client requirements, converting opportunities into clients, and maintaining strong business relationships.
Responsibilities and Duties:
- Handle all incoming leads received through website, social media, advertisements, referrals, calls, and other company channels.
- Actively generate new business through outbound sales activities, including cold calling, LinkedIn outreach, email outreach, networking, referrals, and direct prospecting.
- Identify and build a database of potential clients and decision-makers who may require digital marketing services.
- Regularly contact prospective clients through calls, emails, LinkedIn, and other relevant channels to generate new sales opportunities.
- Maintain consistent outbound calling and follow-up activities as part of the monthly sales process.
- Research potential clients, understand their business needs, and identify opportunities where the company's digital marketing services can add value.
- Respond to and follow up with inbound enquiries promptly.
- Generate new business through cold calling, LinkedIn, email marketing, networking, referrals, and other outbound activities.
- Identify and approach potential clients who may require digital marketing services.
- Understand the client’s business, requirements, budget, and marketing objectives.
- Explain and recommend suitable digital marketing services based on the client’s requirements.
- Conduct client calls, meetings, presentations, and service discussions.
- Prepare proposals and quotations in coordination with the respective department.
- Follow up with prospects regularly and work towards converting them into clients.
- Negotiate with prospects within the pricing and commercial guidelines approved by management.
- Maintain a proper sales pipeline and ensure timely follow-up on all active opportunities.
- Update all lead details, calls, meetings, follow-ups, proposals, and conversion status in the CRM.
- Coordinate with the SEO, SMM, PPC, Content, Creative, Web, and
- Ensure proper handover of confirmed clients to the respective team with all relevant requirements and commitments clearly communicated.
- Maintain professional relationships with existing clients and identify opportunities for upselling and cross-selling.
- Monitor competitor activities, market trends, and new business opportunities.
- Achieve the assigned monthly and quarterly sales targets.
- Submit required sales reports and provide regular updates to management regarding leads, pipeline, conversions, and pending opportunities.
Key Performance Areas
- Monthly sales/revenue achievement
- New client acquisition
- Inbound lead conversion
- Outbound lead generation and conversion
- Number and quality of client meetings
- Proposal conversion rate
- Follow-up efficiency
- Sales pipeline management
- CRM update and task completion
- Upselling and cross-selling
- Client relationship management